shipping & returns

Shipping 

In Stock
In stock items ship within 2–5 business days. If your order is time sensitive, please email us at info@dceramics.com and we will do our best to accommodate your request.

We ship via USPS Priority Mail or UPS, which includes tracking and insurance. Please ensure your shipping address is correct before placing your order. Once a package is tendered to USPS or UPS, D:Ceramics is not responsible for lost, stolen, or undelivered packages. If your package is missing, please contact your local post office directly.

Made to Order
Made-to-order items ship within 3–4 weeks.

Studio Pick Up
Studio pick up is available in Los Feliz, CA. Select the pick up option at checkout and we will reach out within a week of your purchase to arrange a time.

Shipping — International
For international orders, please email us at info@dceramics.com for rates before placing your order. Please note that the buyer is responsible for any taxes, customs charges, or duties applied to the package.

Returns
Due to the handmade nature of ceramics, slight variations in color, size, and shape are to be expected — these differences are what make each piece one of a kind. All sales are final and we are unable to accept returns.

If your order arrives damaged, please photograph it and email us at info@dceramics.com within
48 hours of receipt. After this time we are unable to assist with a refund or damage claim.